FAQs - AJ Torbay Property Inventory and Cleaning Services

Useful Information and Frequently Asked Questions.

Question 1 What is an inventory?

An inventory is a vitally important document detailing the condition of a property, it's the guide you use at the end of a tenancy to prevent disputes and determine damages or loss. It aids a smoother transition when your tenant leaves and is designed to protect all parties and deposits involved. Put together before a tenant moves into a property, an inventory is a dated record of an actual condition of a property, supported with HD photos it is the only document that will enable you to claim for any possible damages made to your property during its tenants residency.

Question 2 Why is it useful?

An inventory is very useful as it is a visual and written report of a property before a tenant moves in, When it comes to the end of the tenancy (and the tenant has vacated the property), we would then take the original inventory with us to do the final inspection. Using the inventory makes it easier to find if there are any damages in the property, such as burns on carpets, marks on walls, ovens not been cleaned etc. It is all about evidence, since the launch of the Tenant Deposit Scheme, landlords have to be 100% able to prove the condition of a property.

Question 3 When should it be done?

An inventory is always produced before a move in takes place so that we have time to go into the property and make sure everything is clean and is working correctly.

Question 4 What does it involve?

An inventory is a full description of a property from top to bottom stating all fittings, such as radiators, lights, furniture, decoration and flooring etc. It should also record the condition and cleanliness of everything. A good agent should cover every room, the inventory should also include any gardens or parking and contain a detailed analysis of everything. Many written inventories are also backed up with photographs of the property. You have a written part of the inventory and a photo part so you can physically see if there are any damages, such as marks or stains on a carpet. Photos can be especially helpful if any doubts over condition are encountered prior to move in, If the property is furnished, this is even more helpful to show wear to items, such as sofas. The best thing about a photo inventory is that the camera never lies. Words are subjective. To make the most of your inventory before and after photographs are best.

Question 5 Who gets the report?

We provide an emailed copy of the report to the requesting party. Hard copies are available on request.

Question 6 Who requires an inventory?

Every landlord and tenant should have an inventory for each property, because the report outlines not only whats in the property, but also the condition its in and this forms the basis for whether or not a full refund of the deposit is given to the tenant at the end of the tenancy.

Question 7 Can anyone prepare the inventory report?

All inventories should be prepared by an inventory clerk. They are truly independent and will thoroughly survey your property and note everything. If you prepare an inventory yourself and the other party disagrees with the inventory he/she may refuse to sign it. Remember, you need a signature on the inventory to prove that it is valid. You may also miss something vital which leads to a financial loss later on. Judges do not look favourably upon inventories prepared by landlords because they see it as an amateur attempt to fulfil a duty. If you have any questions or would like any more information on any products or services, please do not hesitate to contact us and we shall do our upmost to assist you.